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  Quality Control System



 Company Mission

AMI’s mission is to provide quality product, installation, after sales services and consultancy for customers maintaining business ethics and credibility.

 AMI quality management system was based on    8 principles

  1. Customer-Focused Organization
    AMI depends on their customers and therefore we understand current and future customer needs, meet customer requirements and strive to exceed customer expectations.
  2. Leadership
    To establish unity of purpose and direction of our company, we create and maintain the internal environment in, which people can become fully involved in achieving our objectives.
  3. Involvement of People
    People at all levels are the essence of an organization and their full involvement enables their abilities to be used for AMI benefit.
  4. Process Approach
    We understand that a desired result is achieved more efficiently when related resources and activities are managed as a process.
  5. System Approach to Management
    We Identified and managing our system with interrelated processes for a given policy & objectives.
  6. Continual Improvement
    Our permanent objective is continual improvement.
  7. Factual approach to decision making
    Our decisions are based on the analysis of data and information.
  8. Mutually beneficial supplier relationships
    AMI and its suppliers are interdependent, and a mutually beneficial relationship enhances the ability of us to create value.



  Quality Manual
According to ISO 9001:2000 Requirements

 Management Responsibility

Quality Policy
Al Mohandes International Co. aims to full conformity of its products to the specifications and to the relevant standards required for each product, as well as the special specifications requested by our customers that meet with the international standards and recommendations. This is to achieve our customer’s total satisfaction.

In that respect the company adopts the following:
  • Full commitment to its quality assurance system and ensuring the continuous compliance to the latest issues of the ISO 9001:2000.

  • The use of suitable and appropriate measurement and test tools and equipment that ensure the quality of its products during all phases of production.

  • Providing suitable organizational and managerial environment that encourages continues improvement.

  • Orienting and training its employee on the proper performance of their work and principles and methods for improvement.

  • Quality management is considered as one of the main factors for the success and development of the company. It should be the responsibility of all employees.

 Quality System

To identify and describe the documentation of the Quality Assurance System of AL MOHANDES INTERNATIONAL CO. (AMI).

Documented Quality Assurance System
To ensure that all products conform to the required specifications, the documents of the quality assurance system in AL MOHANDES INTERNATIONAL CO. AMI is composed of the following:

  • Quality manual fulfilling the requirements of international standard ISO 9001:2000

  • Quality Assurance procedures applicable to all departments and covering the requirements of the international standard ISO 9001:2000

  • Detailed work instructions as needed

  • Quality records and forms used in the company

  • Quality plans for each product as appropriate

Quality Planning
The company shall define and document how the quality requirements will meet the Quality planning requirements. It shall be documented in a format suitable to the method of operation currently in use.


 Contract Review

All contracts and amendments to contracts having specific requirements shall be reviewed according to documented procedures. Sales department is responsible to co-ordinate between departments taking part in contract review. Sales department is responsible to establish channels for communication and interfaces with the customer’s organization in the contract matters.

 Design Control

To describe the company procedures for the fulfillment of the design requirements and to ensure carrying out and execution of the design activities and procedures in compliance with ISO 9001:2000.

AL MOHANDES INTERNATIONAL CO. AMI has documented procedures ensuring carrying out the design activities in accordance with prescribed sequences in compliance with ISO 9001:2000. The design department develops and updates the various activities of the design process (design - development - design changes), responsibilities for these activities are defined, personnel qualifications are identified and documented plans are kept.

 Document and Data Control

The company has policy for issuing, distributing, changing, updating, canceling and reviewing documents and data, which is in compliance with the international standards ISO 9001:2000.


Description of the company policy to ensure the quality of purchased products and their conformance to specifications. Purchases are made according to documented procedures to ensure that purchases conform to specified requirements and are suitable for use.

 Identification and Traceability

The company policy is to ensure the identification and the traceability of the AMI final products.

 Customer Supplied Product

The company policy for dealing with customer supplied products:

  • The company shall establish and maintain documented procedures for verification, identification, storage and maintenance of customer supplied products provided to be used in his products.

  • Any material supplied by the customer shall be inspected and tested upon receipt and before storage.

  • Customer supplied products shall be identified and segregated to prevent their unintended use.

  • Customer supplied products shall be stored and maintained in such a way to prevent their damage, loss, deterioration.

  • AMI shall record any customer-supplied products that is lost or damaged. These records shall be reported to the customer.

 Process Control

Defining and achieving the company policy to ensure process control which includes production planning, management and maintenance according to requirements of international standard ISO 9001:2000.

  • AMI provides the appropriate required documents for the information, Data, methods of operating and adjusting the equipment, and the manufacturing process.

  • The adequate environmental conditions are provided in the manufacturing phases. Continuous follow-up is provided to ensure that personnel are committed to documented system.

 Inspection and Testing

The company policy towards inspection and testing that aims at:

  • Helping the production to obtain products conformity to requirements or specifications.

  • Verifying that products that are used in production achieve quality requirements. Ensuring that final products conform to specifications.

AMI shall establish and maintain documented procedures for inspection and testing to verify that the products are conforming to specified requirements. This inspection and testing will be carried out in the following phases:

  • Receiving inspection and testing.

  • In-Process inspection and testing.

  • Final inspection and testing.

  • Inspection and test records.

 Control of Inspection, Measuring and Test Equipment (IMT)

To establish a policy controlling (IMT) equipment to ensure:

  • The accuracy and calibration of IMT equipment.

  • The choice of suitable IMT equipment that is capable of the necessary accuracy and precision.

 Inspection and Test Status

The company policy for the inspection and test status to ensure:

  • Prevention of products which have not been inspected and/or tested from being delivered to customers.

  • Prevention of unintended handling of products which haven’t been inspected.

Control of Non-Conforming Products

Company policy for dealing with nonconforming products is to ensure:

  • Prevention of delivery of nonconforming products to customers.

  • Prevention of using nonconforming products in production lines.

 Corrective and Preventive Actions

The company policy for corrective and preventive actions is to ensure:

  • Correction of aspects of nonconformity of products to documented specifications and quality requirements.

  • Provision of resources and facilities where the absences of them have an effect on the quality system.

  • Assurance of the effectiveness of work instructions and documented specifications to verify quality requirements of the product

  • Detection of probable causes of non-conformity, and taking all necessary actions to prevent their reoccurrence .

 Handling, Storage, Packaging, Preservation and Delivery

he company policy is to ensure:

  • Prevention of damage or deterioration of product or changes of its characteristics due to handling, storage, preservation and delivery of product.

  • Products shall be handled, packaged, stored, packed, preserved and delivered in such a way as to prevent damage, and unauthorized use according to documented procedures.

 Quality Records

The company policy for controlling quality records is to ensure that they are maintained, accessible and retrievable.

Internal Quality Audits

The company policy for internal quality audit is to ensure:

  • Compliance of quality system with the requirements of the international standard ISO 9001:2000.
  • Management clear vision to the required corrective actions.


The company policy for internal quality audit is to ensure that the company has an adequate work force staffed with personnel of appropriate education, training and experience.


e company system for after sale service to customers is to achieve and ensure:

  • The Improvement of the servicing performance level of the company to its customers.
  • Verify that the servicing is to meet the contractual specified requirements.

 Statistical Techniques

The company policy towards the implementation of statistical techniques is to achieve the verification of product conformity to specified requirements.

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